Case Management

Case management services help families to navigate through life's challenges and find the support they need to thrive.

At Nurture Nest Play Therapy and Counseling, we understand that accessing necessary services and resources can be challenging for families dealing with mental health or substance use disorders. That's why we offer targeted case management services to help our clients navigate through these difficulties and access the resources they need to improve their daily lives.

Our Targeted Case Managers work closely with families to identify and assess their needs, and help them to access a variety of services and resources. This may include assistance with locating and securing housing, linking to employment opportunities, and referring clients to mental health or substance use services such as individual, group and/or family therapy, AA, NA, parenting classes, and more.

We also help families to navigate social support services such as SSI, Disability, GED classes, College Applications, Food Stamps, and more. Our Case Managers collaborate with our team members, including therapists, community support providers, primary care physicians, psychiatrists, nurse practitioners, social services, the department of juvenile justice, teachers, and anyone else who may be supporting the client.

In addition, our Targeted Case Managers assist with crisis planning for times when life becomes challenging. We help families to identify and link with other support services such as the Michele P. Waiver, SCL Waiver, and more, and we monitor the quality and access to therapeutic and other needed services.

Our Case Managers meet with clients several times monthly to ensure that their needs are being met, resources are being utilized, services are going well, and to continually assess their needs. Medicaid recipients who have a mental health or substance use disorder and need help accessing services and resources for social, medical, educational, vocational, housing, or other needs that impact the mental health or substance use challenges affecting daily living are eligible to have a Targeted Case Manager.

At Nurture Nest Play Therapy and Counseling, we are committed to providing our clients with the support and resources they need to improve their daily lives. Our dedicated team of professionals is here to help families navigate through life's challenges and find the support they need to thrive. Contact us today to learn more about how our case management services can help you and your family.

 
 

Case managers can do a wide range of tasks to support their clients. Some of the things that case managers can do for their clients include:

  1. Conduct a thorough assessment of their clients' needs and help develop a comprehensive care plan.

  2. Provide education to clients and their families about their condition and available resources.

  3. Connect clients with medical, mental health, and social services that are appropriate to their needs.

  4. Advocate for their clients' rights and help them access available benefits and entitlements.

  5. Assist with navigating the health care system, including scheduling appointments and coordinating care among multiple providers.

  6. Monitor the progress of their clients and adjust their care plan as needed.

  7. Provide ongoing emotional support to clients and their families, and help them to build a support system.

8. Help clients to access transportation services to get to appointments and other resources.

9. Assist with housing applications and connect clients with affordable housing resources.

10. Provide crisis intervention services and work with emergency responders, as necessary.

11. Help clients to develop life skills, such as budgeting, job seeking, and time management.

12. Work with other service providers to coordinate care and ensure that clients receive the support they need.

13. Provide referrals for legal assistance, food banks, and other community resources.

14. Assist with navigating insurance and payment systems.

15. Provide regular check-ins to ensure that clients are staying on track with their goals and treatment plans.

Do I qualify for case management services?

 

At Nurture Nest Play Therapy and Counseling, we provide targeted case management services to Medicaid recipients who have a mental health or substance use disorder and need help accessing services and resources for social, medical, educational, vocational, housing, or other needs that impact the mental health or substance use challenges affecting daily living.

To qualify for our targeted case management services, you must meet the following criteria:

  1. Be a Medicaid recipient with a mental health or substance use disorder.

  2. Have needs related to social, medical, educational, vocational, housing, or other areas that impact the mental health or substance use challenges affecting daily living.

If you meet these criteria, you may be eligible to receive targeted case management services from our team of experienced and dedicated professionals. Our case managers work collaboratively with other service providers to ensure that you receive comprehensive and coordinated care that addresses your unique needs and circumstances.

If you are unsure whether you meet the eligibility criteria for case management services, we encourage you to contact us to learn more. Our team is here to answer your questions and help you navigate through the process of accessing the support and resources you need to achieve your goals and improve your daily life.

Case Management FAQ’s

 

  • Case management is a service that helps individuals and families navigate the complex health and social service systems. Case managers work with clients to assess their needs, identify resources, and develop a care plan that addresses their unique circumstances.

  • Case managers provide a wide range of services, including conducting assessments, connecting clients to medical and social services, monitoring progress, providing emotional support, advocating for clients, and providing crisis intervention services.

  • Eligibility for case management services may vary depending on the provider and location. At Nurture Nest Play Therapy and Counseling, our targeted case management services are available to Medicaid recipients who have a mental health or substance use disorder.

  • Case management is a service that supports individuals and families in accessing resources and navigating complex systems, while therapy focuses on mental health treatment. Case managers work with clients to address a range of needs, including housing, employment, and social support services, while therapists provide treatment to address mental health and emotional issues.

  • Case management services can provide clients with the support and resources they need to improve their daily lives. Case managers can help clients to access necessary services, connect with community resources, and overcome barriers to achieving their goals.

  • The case manager works with the client to identify their needs, develop a care plan, and coordinate services. They act as an advocate for the client and help to ensure that they receive the support they need to achieve their goals.

  • The frequency of meetings with the case manager may vary depending on the client's needs and circumstances. At Nurture Nest Play Therapy and Counseling, our case managers typically meet with clients several times per month to ensure that their needs are being met and their care plan is on track.

  • Yes, case managers are bound by strict confidentiality rules and will not share client information without their consent, except in cases where there is a threat to the client's safety or the safety of others. At Nurture Nest Play Therapy and Counseling, we take our clients' privacy and confidentiality seriously and ensure that all client information is protected.